Refund Policy
​
1. Returns
We accept returns within 30 days of delivery. To be eligible for a return:
-
The item must be unused, in its original packaging, and in the same condition that you received it.
-
Proof of purchase is required (e.g., order number or receipt).
To start a return, please contact us at info@eodiwear.com with your order details.
​
2. Refunds
Once we receive and inspect your return, we will notify you of the status of your refund. If approved:
-
Your refund will be processed to your original payment method.
-
It may take a few working days for the refund to appear, depending on your bank or payment provider.
Please note:
Shipping costs are non-refundable. If your item was marked as "free shipping", the actual shipping cost may be deducted from your refund.
​
3. Non-Returnable Items
​
We do not accept returns for:
-
Gift cards
-
Downloadable/digital products
-
Sale or clearance items (unless faulty)
-
Custom or made-to-order items (unless damaged or defective)
​
4. Exchanges
​
We only replace items if they are defective or damaged. If you need an exchange, contact us at info@eodiwear.com with photos and your order number.
​​
5. Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos and a description. We will resolve the issue as quickly as possible.
​
6. Contact Us
For any questions about refunds or returns, you can reach us at:
📧 info@eodiwear.com
